A good friend was telling me about a recent course she had attended - an advanced therapeutic Pilates course.
As a physiotherapist, she had expected the course to about bio-mechanics and treatment strategies, but instead the instructor had focused on the somewhat 'alternative' diagnostic skills of incisive questioning and active listening.
My friend explained that this was the exact opposite of her undergraduate training which had recommended the asking of closed questions with the intention of eliciting quick yes / no answers and moving quickly on to treatment.
The powerful combination of incisive questioning and active listening is what I call taking a 'Coach Approach' At Success Strategies, we teach courses in the 'Coach Approach' for managers, consultants and recruiters, but the 'Coach Approach' can be applied so many other interactions, from health care and education, to relationships and parenting.
To start taking a 'Coach Approach' ask yourself these two key questions:
"Am I asking good quality, open ended questions?" and "Do I spend more time listening than talking?"
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